Feedback Survey Feedback Survey Step 1 of 2 50% Name* First Last Address* Street Address Address Line 2 City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Email* Day Phone*FaxAdditional Info Yes, I would be interested in receiving additional information from time to time from Members Exchange Credit Union. Currently a Member?YesNoI work in the county ofI am related toSend more information about: Membership Checking Accounts MECU Anywhere - Home Banking Online Bill Pay Certificates IRA's Auto Loans Home Equity Loans Personal Loans Other - please specify in the comment section Comments: Member SurveyMembers Exchange Credit Union would like input from its members in order to enhance its service. We would appreciate if you would take a few minutes to answer the following questions. Thank you very much in advance for taking the time to fill out the questionnaire.1. Overall, rate your level of satisfaction with the service provided by the Members Exchange Credit Union.Very SatisfiedSatisfiedDissatisfied2. Please rate the following Credit Union services.Friendliness/CourtesyExcellentAbove AverageAverageBelow AveragePoorSpeed of ServiceExcellentAbove AverageAverageBelow AveragePoorUnderstand NeedsExcellentAbove AverageAverageBelow AveragePoorKnowledge of StaffExcellentAbove AverageAverageBelow AveragePoorConvenience of ServiceExcellentAbove AverageAverageBelow AveragePoorCompetitive RatesExcellentAbove AverageAverageBelow AveragePoor3. Please indicate how frequently you used the following services:SavingsDaily3 Times Per WeekMonthlyYearlyNeverCheckingDaily3 Times Per WeekMonthlyYearlyNeverATMDaily3 Times Per WeekMonthlyYearlyNeverLoanDaily3 Times Per WeekMonthlyYearlyNeverVisa Debit CardDaily3 Times Per WeekMonthlyYearlyNeverHome BankingDaily3 Times Per WeekMonthlyYearlyNever4. Do you use any other financial institution?YesNoIf yes, check service Checking Savings Loans IRA 5. If you answered yes to any portion of question 4 check the area below that drove your choice Convenience Rates Service Quality OtherHow Could The Credit Union Improve it's service?