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Job Opening: Member Service Specialist I

Summary: 

An exciting opportunity with this dynamic, busy, high-volume but friendly environment that will suit an organized person with a great eye for detail and plenty of team spirit. This position will perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, money orders, transfers, and check cashing.

Your responsibilities will include:

Teller

  • Balance cash drawer within guidelines of Cash Overage/Shortage Policy.
  • Respond to members’ requests, problems, and complaints and/or direct them to the proper person for specific information and assistance.
  • Process member verifications of deposit.
  • Image credit union documents at the branch level.
  • Cross-sell all services offered by the Credit Union.

NOTE:   The list of duties and responsibilities is not exhaustive.

You will need:

  • Professional, well-developed interpersonal skills are necessary for servicing Credit Union members and projecting a positive image as a representative of the Credit Union.
  • Work requires extensive knowledge of all Credit Union products and services. These characteristics are normally acquired through completing a high school education plus experience in a credit union or financial institution’s teller and/or member service area.
  • Intermediate mathematical skills are required (calculations and concepts involving decimals, percentages, fractions, etc.).

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Members Exchange Federal Credit Union is an Equal Opportunity Employer.

Job Opening: Member Service Representative

If you're interested in joining our team, please fill out the information below and submit a resume.

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