For your convenience, we’ve listed a number of ways you can contact us. Whether you call us or send an email, we’ll always provide friendly, helpful service. Please choose the contact method that is most convenient for you.

Phone and Fax Numbers:

  • Member Services: 601-922-3350 or 1-800-748-9459
  • Lost or Stolen Credit Card, Debit Card or ATM Card (after hours): 1-800-682-6075 or click here
  • Card activation: 1-800-411-6390 or click here
  • For assistance with Declined Transactions, please call 888-526-0404.
  • To select your own PIN, please call 877-746-6746.  Please note – PIN will not be active until the next business day.
  • Ridgeland Fax: 601-923-2511
  • Byram Fax: 601-519-0400
  • Pearl Fax: 601-932-1953

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Change of address? Click HERE.

Mailing Address and Routing Number:

P.O. Box 31049
Jackson MS 39286-1049

Routing Number: 265377484

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