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Contact Members Exchange Credit Union

Whether you call or message us, we’ll always provide friendly, helpful service. We look forward to serving you!

Call for Assistance

Call Member Services for assistance during business hours at 601-922-3350 or toll-free at 1-800-748-9459.

Text Us

Is texting your preferred method of communication? Well great news, MECU now offers a texting service for your convenience!

Text your questions to 601.922.3350 or 1.800.748.9459 between 9:00 a.m. and 5:00 p.m. and a representative will reply back to you during business hours.

Chat With Us

Click here to start a live chat with a representative. You may be asked to verify your identity or provide your account number.

Send Us a Message

Questions or comments? Send us a message through the form below, and we’ll get back to you within two business days.

Declined Transactions


Activate Your New Card & Select Your PIN

800-290-7893 (US)
206-624-7998 (Outside US)

Report Lost or Stolen Credit, Debit, or ATM Cards

888-297-3416 (US)
206-389-5200 (Outside US)

Change of Address

There are three ways to change your address:

  1. Online Banking
    Change your mailing address through Online Banking. After you log in, change your address under the services tab.
  2. In Person
    Stop by any branch, and we can update your address immediately.
  3. Email or Fax
    Download and complete our change of address form. Your signature MUST be notarized. Return the completed, signed, notarized form to mobile@memexcu.com or fax it to: 601-923-2511.

Fax Numbers

Mailing Address

P.O. Box 31049
Jackson MS 39286-1049

Routing Number