Right arrow chevron-right chevron-left Live

Click here for our response to COVID-19.

Click here to apply for a Paycheck Protection Program (PPP) Loan.


Contact Members Exchange Credit Union

Whether you call us or send an email, we’ll always provide friendly, helpful service. We look forward to serving you!

Call for Assistance

Call Member Services for assistance during business hours at 601-922-3350 or toll-free at 1-800-748-9459.

Chat With Us

Click here to start a live chat with a representative. You may be asked to verify your identity or provide your account number.

Send Us a Message

Questions or comments? Send us a message through the form below, and we’ll get back to you within two business days.

Was Your Card Declined?

For assistance with Declined Transactions, please call 888-526-0404.

Activate Your New Credit Card

Report Lost or Stolen Credit, Debit, or ATM Cards

Change of Address

There are three ways to change your address:

  1. Online Banking
    Change your mailing address through Online Banking. After you log in, change your address under the services tab.
  2. In Person
    Stop by any branch, and we can update your address immediately.
  3. Email or Fax
    Download and complete our change of address form. Your signature MUST be notarized. Return the completed, signed, notarized form to mobile@memexcu.com or fax it to: 601-923-2511.

Fax Numbers

Mailing Address

P.O. Box 31049
Jackson MS 39286-1049

Routing Number