ATM and Debit Cards
Members Exchange belongs to CULIANCE ATM Network (previously CU24) and MoneyPass, which provides access to thousands of ATMs nationwide. Please note that Members Exchange does not participate in the Allpoint ATM Network.
Your Members Exchange VISA® Debit Card* takes the place of checks wherever Visa is accepted. The amount will be deducted from your Checking Account and the transaction will appear on your monthly checking statement.
VISA® pre-paid cards can be used in place of cash while traveling, for a gift, or every day spending. Choose between a CUMONEY® Visa Everyday Spend for personal use, or a CUMONEY® Visa Gift Card to give as a gift.
Protect your VISA® credit or debit card by enrolling in our fraud prevention program, smsGuardian. The program sends transaction alerts directly to your mobile phone or other SMS-enabled device to prevent unauthorized purchases. Enrollment lasts for one year. The service may be discontinued at any time by replying to an smsGuardian text alert with the word STOP.
New card? No problem. Visa® now makes life easier for you when you receive a new card.
Has your card been lost or stolen?
- During business hours, call Member Services at 601-922-3350 or 1-800-748-9459
- To report a card lost or stolen after hours, please call 1-800-682-6075 or click HERE to report a lost or stolen card online.
- To report debit card or credit card fraudulent activity after hours, please call 1-800-417-4592.
Do you need help with a declined transaction?
For assistance with Declined Transactions, please call the Transaction Assistance Line – 1-888-526-0404.