ATM and Debit Cards
Members Exchange belongs to Credit Union 24 ATM Network (CU24 & CUHERE) and MoneyPass, which provides access to thousands of ATMs nationwide. Please note that Members Exchange does not participate in the Allpoint ATM Network.
Your Members Exchange Visa Debit Card* takes the place of checks wherever Visa is accepted. The amount will be deducted from your Checking Account and the transaction will appear on your monthly checking statement.
NewGen is a reloadable debit card that can be purchased by an adult on behalf of a teen who is at least 13 years of age. While the NewGen Card is issued to and embossed in the name of your teen, who is the card holder, you, the parent are still the account owner. This set up gives your teen a small taste of independence, while still allowing you to ensure your child is safe in a variety of ways.
Protect your Visa® credit or debit card by enrolling in our fraud prevention program, smsGuardian. The program sends transaction alerts directly to your mobile phone or other SMS-enabled device to prevent unauthorized purchases. Enrollment lasts for one year. The service may be discontinued at any time by replying to an smsGuardian text alert with the word STOP.
New card? No problem. Visa® now makes life easier for you when you receive a new card.
Has your card been lost or stolen?
- During business hours, call Member Services at 601-922-3350 or 1-800-748-9459
- To report a card lost or stolen after hours, please call 1-800-682-6075 or click HERE to report a lost or stolen card online.
- To report debit card or credit card fraudulent activity after hours, please call 1-800-417-4592.
Do you need help with a declined transaction?
For assistance with Declined Transactions, please call the Transaction Assistance Line – 1-888-526-0404.